Effective date: 20.11.2025
Operator: PETIT COMMERCE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, Ul. Długa 29, 00-238 Warszawa, Poland.

1. Introduction

These Terms govern the use of the online store located at petitaccs.store operated by PETIT COMMERCE SP. z o.o.

By placing an order, you agree to these Terms.

2. Products and Prices

  • All prices include VAT (if applicable) and are shown in EUR/PLN.
  • We reserve the right to update prices at any time but changes do not affect existing orders.
  • Product descriptions and images are for informational purposes.

3. Ordering Process

  1. Select products and add them to the cart
  2. Provide customer and delivery details
  3. Choose payment method
  4. Confirm the order

After placing the order, you will receive a confirmation email.

The contract is concluded once the order is accepted.

4. Payments

We support the following payment methods:

  • Card payments
  • Online payments (PayPal/Stripe/etc.)
  • Other payment methods listed on the checkout page

Payment providers process your financial data securely.

5. Delivery

  • Delivery times depend on the destination and courier.
  • Shipping fees are displayed at checkout.
  • The customer must provide accurate shipping information.

6. Returns & Refunds

Customers may request a refund within 14 days of receiving the product (consumer rights).
Return is accepted only if the product is unused and in original condition.

Refunds are issued within 14 days after receiving the returned goods.

7. Complaints & Warranty

If a product is damaged or defective, customers may submit a complaint to: support@petitaccs.store

We will respond within 14 days.

8. User Responsibilities

Users agree not to:

  • submit false information
  • attempt fraud
  • interfere with website functionality

9. Limitation of Liability

The company is not liable for:

  • delays caused by couriers
  • misuse of products
  • losses caused by third-party providers (e.g., payment processors)

10. Governing Law

These Terms are governed by the laws of Poland.
Disputes shall be resolved by the competent court in Warsaw.

11. Contact

PETIT COMMERCE SP. z o.o.
Ul. Długa 29, 00-238 Warszawa
support@petitaccs.store